Cancelation Policy
At BlumSpace, we understand that sometimes you may change your mind or have unforeseen circumstances that prevent you from completing your purchase. We are here to help you and ensure your complete satisfaction. Here is our cancelation policy:
- Cancelation before shipping: If you wish to cancel your order before it is shipped, please contact us immediately. We will do everything we can to stop the processing of your order and fully refund you.
- Cancelation after shipment: If your order has already been shipped, we cannot cancel it directly. However, you can still take advantage of our return policy. Please refer to our return policy for more information on the steps to follow to return an item and receive a refund or exchange.
- Refunds and timelines: Once we have received your cancelation and confirmed its eligibility, we will proceed with the refund as soon as possible. Please note that refund times may vary depending on your payment method and your financial institution.
- Exceptions: Some categories of products may be subject to specific cancelation policies due to their nature or customization. Please refer to the product description and the general terms and conditions of sale to check if there are any restrictions or additional cancelation fees for certain items.
- Contact us: If you have any questions regarding our cancelation policy or if you wish to cancel an order, please contact us by email. Our team will be happy to assist you and address all your concerns.
Please note that this cancelation policy is subject to change. We encourage you to regularly check our website for the most recent updates.
We thank you for your trust and understanding.
The BlumSpace team